Phone: 262-377-5811 | N51 W5358 Portland Road, Cedarburg, WI 53012
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Chimney Repair: Avoiding Scams

Not many people know how to build and restore chimneys, yet, they are a very important part of your home. These two facts leave scammers with the perfect opportunity to take advantage of innocent home owners. It is important to know how to avoid being scammed and pick the right company for your chimney services. Do not be like so many home owners, tricked into spending thousands of dollars on un-needed and not completed “urgent repairs.”

Common strategies
Scammers often target elderly people, first time home owners and people living alone. Thankfully, there are common strategies that scammers use which allow you to identify them.

The knock
When someone knocks on your door and offers a free or very cheap chimney cleaning, think twice. Even if they say they are going around your neighborhood, or promoting a special deal, they are probably scammers. After the cleaning, they usually find “needed repairs” that aren’t needed at all.

Cheap or free
Ask yourself if the company could possibly be making money unless they end up recommending additional work. If you doubt it, then doubt them.

Fake accreditations
Getting your chimney built or repaired is something you should research ahead of time. See what conditions the chimney professional must meet in your particular state. Often, a scammer will pretend they have an impressive title that does not exist.

Intimidating language
While a professional should alert you to any urgent condition, they do not use scary tactics. If someone over emphasizes danger, like mentioning carbon monoxide poisoning or fires multiple times, or uses a menacing tone in order to urge you to take immediate action, it is probably time to get another estimate.

Who to hire
In addition to avoiding the above, a legitimate chimney professional will most likely provide you with photo evidence (but make sure it is of your chimney.) Also, check their credentials in order to make sure they exist and ask to see proof. Finally, it is never a bad idea to make sure they are insured and bonded.

Chimney Concepts has an A+ rating from the BBB, is a NARI member, is on Angies list and is a member of the National Chimney Sweep Guild. They have delivered comprehensive chimney services since 1997.

Their knowledgeable consulatants are ready to discuss your options, offer quality services and fair prices.

For a chimney repair professional you can trust, call 262-377-5811 or click here for more information.

Chimney Cleaning Tips

Why cleaning is important

Anytime wood is burned in a fireplace, soot and creosote are produced and deposits can become thick inside of the chimney flue.

Creosote deposits:

1. Can reduce the draft in the chimney

2. Are a fire hazard

3. Damage chimney structure

When to clean

You can asses creosote buildup yourself in order to determine if you need a chimney cleaning.  A cleaning is needed if the creosote is thick enough to break off into flakes.

Who should clean

If you opt for a professional,  Chimney Concepts specializes in chimney cleaning. Our high tech, meticulous and “clean” approach to chimney cleaning is what makes us stand out. In addition, we provide other chimney services and fireplace products.

How we clean

Our technicians will not only clean the fireplace flue but also inspect the entire chimney. The technician will be making sure the flue is free from woodland creatures and their nests. The technician will also be on the lookout for any cracks inside of the flue. Cracks in the chimney liner can allow carbon monoxide, moisture, smoke and creosote into the living spaces of the home.

Our highly trained and certified chimney sweeps use a Rotary Power cleaning system to clean the fireplace flue from the roof top to the firebox. They use a high powered soot sweeping vacuum that traps every speck of dust.

We offer a NO MESS chimney cleaning guarantee. Our chimney cleaning also includes a full 30 point inspection including the inside and outside of your chimney.

We welcome you to visit our showroom. Call  262-377-5811 or click here for more information.

Tuckpointing Cedarburg

For tuckpointing, Cedarburg residents turn to Chimney Concepts. Tuckpointing restores mortar joints between bricks and is not only a structural necessity but an important aesthetic.

Chimney Concepts uses the highest quality products and our expertise is extensive. When it comes to tuckpointing, we want to over-please you. We welcome you to visit our showroom.

Call 262-377-5811 or click here for more information.

Gas Logs Cedarburg

When looking for gas logs, Cedarburg residents find that Chimney Concepts is the place to go. Chimney Concepts is proud to have the highest quality chimney services and fireplace products in Wisconsin.

When it comes to products like gas logs, we want to over-please you. We welcome you to visit our showroom.

Call 262-377-5811 or click here for more information.

Pellet Stoves Cedarburg

When it comes to pellet stoves, Cedarburg residents count on Chimney Concepts. A pellet stove is perfect for keeping you warm and providing a unique atmosphere. In addition, a pellet stove is a fantastic investment and requires little maintenance.

Chimney Concepts uses the highest quality products and our expertise is extensive. When it comes to your pellet stove, we want to over-please you. We welcome you to visit our showroom.

Call 262-377-5811 or click here for more information.

Fireplaces Cedarburg

For fireplaces, Cedarburg residents rely on Chimney Concepts. We offer both high efficiency wood burning fireplaces and traditional open style fireplaces as well as direct vent gas fireplaces.

Chimney Concepts uses the highest quality products and our expertise is extensive. When it comes to your fireplace, we want to over-please you. We welcome you to visit our showroom.

Call 262-377-5811 or click here for more information.

Chimney Liners Cedarburg

Chimney Concepts knows that exceptional chimney liners are crucial. In fact, Chimney Concepts is the chimney liner expert for Cedarburg residents!

From aluminum lining (a lining system installed to hook up directly to the hot water heater) to stainless steel liners (a one piece flexible liner that corrects flue damage or fire deterioration—with a lifetime warranty) we know what is best for you!

We use the highest quality products and our expertise is extensive. When it comes to your lining, we want to over-please you! We welcome you to visit our showroom. Call 262-377-5811 or click here for more information.

Chimney Liners Grafton

Chimney Concepts knows that exceptional chimney liners are crucial. In fact, Chimney Concepts is the chimney liner expert for Grafton residents!

From aluminum lining (a lining system installed to hook up directly to the hot water heater) to stainless steel liners (a one piece flexible liner that corrects flue damage or fire deterioration—with a lifetime warranty) we know what is best for you!

We use the highest quality products and our expertise is extensive. When it comes to your lining, we want to over-please you! We welcome you to visit our showroom. Call 262-377-5811 or click here for more information.

Chimney Building Grafton

Chimney Concepts knows that chimney building must focus on both functionality and aesthetics. Chimney Concepts is the chimney building expert for Grafton residents!

We use the highest quality products and our expertise is extensive. When building your chimney, we want to over-please you! We welcome you to visit our showroom. Call 262-377-5811 or click here for more information.

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