Our Customers Love Us!
We have such wonderful customers, and it feels so good when they express their appreciation for the hard work we do for them. We thought you might like to read just a few of the amazing things they have told us over the years.
Would like to thank you for the quality work and clean up of our new install of the Mendota fireplace. Out of three fireplaces the Mendota is by far the best one and would put it up against any other brand in the market place.We are very pleased with your professional installers and workmanship. They were very well informed on the remote and how to set up the different settings and explain it to us.Thanks again would recommend your company to any one who wanted to have a fireplace installed.
Would like to thank you for the quality work and clean up of our new install of the Mendota fireplace. Out of three fireplaces the Mendota is by far the best one and would put it up against any other brand in the market place.We are very pleased with your professional installers and workmanship. They were very well informed on the remote and how to set up the different settings and explain it to us.Thanks again would recommend your company to any one who wanted to have a fireplace installed.
The two gentlemen who did the work were professional, meticulous, and clean. The demolition was so careful and quiet that my 16-month old daughter, who wakes if a dog sneezed down the block, napped through 2 hours of it in a room that back onto the chimney. Ryan, the mason clearly enjoys what he does, and it showed in the work. He suggested a slightly different physical layout for the bricks, and it turned out looking much better than the original. He dotingly picked and placed each brick in a (successful) effort to match the original style and appearance of the rest of the house. The chimney looks great. For icing, they treated our yard like a national park. They were neat and orderly while they were here, and they left no trace of their passing when they were done, not a lick of garbage or mess. I’ve hired a fair number of contractors in my time and that’s a first.
When it became time to replace my 34 year old, wood burning fireplace insert and to repair the chimney, we received 3 comparative bids from local contractors. After comparing prices, I visited the showroom of Chimney Concepts and was pleased with the customer service offered and the quality product. Chimney Concepts’ installers were efficient and kept the installation area clean. Our gas fireplace provides us with clean lines and modern design as well as instant heat with no ash or dust blown into the air. I would recommend Chimney Concepts to anyone.
Thank you for the careful, quality work you performed in our home. The chimney fire was a real concern, and your suggestions and honest approach to what seemed an impossible problem was much appreciated. We are very happy with the results and will pass your name on to friends and my clients in the real estate world. Also, the dray wall repair in the bathroom was done very well and we could not be happier.
This letter is to simply “Thank You” for the wonderful job you did on our new fireplace and chimney. Al and I could not be happier to have the fireplace as the focal point in our renovated family room. While we shopped around in anticipation of this project, we felt very confident in make the decision to go with Chimney Concepts. The results proved us right! We appreciated your patience and guidance throughout the process. Going the extra mile to obtain the brickwork we envisioned was impressive. And the hard work you ad your staff put into the actual installation, was phenomenal! I would highly recommend your company to anyone that is interested in a remodel or new install of a fireplace. We wish you and your company continued success in the future.
As a former remodeling contractor and long-time home inspector, I see chimney problems every day. I strongly recommend Chimney Concepts to my inspection clients, neighbors and friends because I know their work will be high quality, on time, and on budget. In addition to many projects completed for my clients, Chimney Concepts has also repaired my sister’s chimney, rebuilt two chimneys for my parents, and rebuilt my own as well. (I won’t even mention what nice people they are…)